Strategic solution pillar · 02
Turn WhatsApp
into a business
operating channel.
Manage enquiries, bookings, customer conversations, sales follow-ups, orders, notifications, and service workflows through one intelligent business system.
Stilla channel
New customer conversation
The opportunity
Your customers are already on WhatsApp. Your business should be ready for them.
The message is only the starting point. Stilla helps route the request into the right structured process, preserving context from first conversation through to action.
Designed for action
From conversation to a business process.
Capabilities are designed around your operating model rather than presented as a fixed off-the-shelf product.
Enquiries
Bookings
Customer support
Lead qualification
Order capture
Follow-ups
Notifications
Customer information
Staff escalation
Business workflows
Connected systems
WhatsApp as the front door to your operations.
From conversation to action
A message becomes the next right action.
Message
Understand
Decide
Execute
Confirm
Record
Need more than WhatsApp?